Policy: Due to the living nature of plants, we do not offer refunds or exchanges; all sales are final. We do not accept returns.
If you receive a damaged or incorrect item that is due to our our error, please contact us within 6 hours of delivery. We may offer a replacement or refund at our discretion.
Late or Missing Refunds
If you have not received your refund, please follow these steps:
- Check your bank account again.
- Contact your credit card company, as it may take time for the refund to be officially posted.
- Reach out to your bank, as processing times can vary.
If you have completed these steps and still have not received your refund, please contact us through the Contact Us form.
Still need help?
Contact us at for questions related to refunds and returns.